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GameSafe Help Guide: Creating an Account
Step-by-Step Instructions:
- Open the App Store and search for GameSafe.
- Download and install the app.
- Open the GameSafe app from your home screen.
- On the welcome screen, tap on "Create Account".
- Enter your Email (must be a valid email address).
- Enter your Full Name (2 to 50 characters).
- Create a Password (8 to 25 characters, with at least one uppercase letter, one lowercase letter, one number, and one special character).
- Tap on the "Create Account" button.
- Carefully read the Terms of Use, Privacy Policy, and Cookies Policy on the pop-up.
- Agree to the terms by checking the box.
- Tap "Create Account" again.
- A 6-digit verification code will be sent to your email.
- Enter the code in the app and tap "Verify Code".
- If you did not receive the code, tap "Resend Code" and try again.
Troubleshooting Tip:
⛔
Issue:
* App crashes or doesn’t load.
💡
Solution:
* Restart your iPhone, and ensure the app and iOS are updated.
Troubleshooting Tip:
⛔
Issue:
* Code entry issues.
💡
Solution:
* Copy the code directly from the email and paste it to avoid typos.
Troubleshooting Tip:
⛔
Issue:
* Email not accepted.
💡
Solution:
* Ensure you’ve entered a valid email address.
Troubleshooting Tip:
⛔
Issue:
* Password not accepted.
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Solution:
* Ensure your password meets all the specified criteria.
Troubleshooting Tip:
⛔
Issue:
* Verification code not received.
💡
Solution:
* Check the spam/junk folder in your email. If still not received, tap **"Resend Code"**.
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