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GameSafe Help Guide: Creating an Account
Step-by-Step Instructions:
- Open your internet browser and navigate to GameSafe Registration Page.
- Enter your Email (must be a valid email address).
- Enter your Full Name (2 to 50 characters).
- Create a Password (8 to 25 characters, with at least one uppercase letter, one lowercase letter, one number, and one special character).
- Click on the "Create Account" button.
- A pop-up will appear with the Terms of Use, Privacy Policy, and Cookies Policy. Carefully read through them.
- Check the box to agree to the terms.
- Click "Create Account" again.
- A 6-digit verification code will be sent to your email.
- Enter the code in the designated field and click "Verify Code".
- If you didn’t receive the code, click "Resend Code" and repeat the process.
Troubleshooting Tip:
⛔
Issue:
* Code not received in the email.
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Solution:
* Check the spam/junk folder. If still not found, click **"Resend Code"** and ensure your email is correctly entered.
Troubleshooting Tip:
⛔
Issue:
* Password not accepted.
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Solution:
* Ensure your password meets all the specified criteria.
Troubleshooting Tip:
⛔
Issue:
* Pop-up for terms not appearing.
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Solution:
* Check Edge’s settings to ensure pop-ups are allowed.
Troubleshooting Tip:
⛔
Issue:
* Verification code entry error.
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Solution:
* Ensure no extra spaces or characters are copied into the code field.
Troubleshooting Tip:
⛔
Issue:
* Page loading slowly or not at all.
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Solution:
* Clear the browser cache and cookies, then reload the page.
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