Guide for Updating Your Password on GameSafe

Overview:

You can update your password through the GameSafe dashboard by following these steps. The process is similar across web browsers (Chrome, Safari, Firefox, Edge), iOS, and Android devices.

Steps:

1. Login to GameSafe on Your iPhone/iPad:

Open the GameSafe app on your iOS device and log in with your credentials.

2. Access Settings:

Tap on the menu (three horizontal lines) or gear icon to open the settings menu.

Select "Settings" from the options.

3. Select Update Password:

Tap on "Update Password."

You will see the fields:

Current Password

New Password

Confirm New Password

4. Enter Current Password:

In the first field, type in your current password.

5. Enter New Password:

In the second field, type in your new password, making sure it follows the required guidelines (8 characters, including uppercase, lowercase, and a number or symbol).

6. Confirm New Password:

In the third field, retype the new password to confirm it.

7. Save Changes:

Once all fields are correctly filled, tap "Save" or "Update."

8. Success:

A confirmation message will indicate your password has been updated.

Troubleshooting Common Issues on iOS:

Wrong Current Password: Error: "Current password is incorrect." Solution: Carefully re-enter your current password. If you cannot remember it, use the "Forgot Password?" option to reset it via email.

Password Mismatch: Error: "New passwords do not match." Solution: Make sure both new password entries match exactly. Enter the same password in both fields.

Weak New Password: Error: "Password does not meet the requirements." Solution: Ensure your new password follows all requirements (8 characters, one uppercase, one lowercase, and one number/symbol). Edit the password and try again.